Refund Policy

Last modified: August 3, 2026

At Antigravity Skills, we provide AI Agent Skills and tools. This policy explains how a customer can request a manual review of a paid order; it does not promise that a request will be approved.

1. Scope

All paid orders may be submitted for refund review. Payment facts, service usage, and applicable law are considered case by case. The review outcome is not guaranteed.

2. Request intents

The refund form records one of these requested manual-review intents:

  • refund_only: asks the reviewer to consider a refund for the paid order.
  • refund_and_stop_renewal: asks the reviewer to consider a refund and note the request to stop future subscription renewal.

These values are customer instructions for review only. They are not an approval, an automatic refund, or an automatic subscription change.

3. Manual review and processing

  • Submit a request from /settings/payments for any paid order.
  • The merchant reviews the request using the payment record, service-usage evidence, and applicable law.
  • If approved, the merchant manually processes the refund in Stripe or the applicable payment provider.
  • A form submission does not automatically refund the payment, cancel a subscription, revoke access, recover credits, or guarantee a result.
  • To cancel future subscription renewal, use /settings/billing. The billing page is separate from the refund request form.

4. Service and AI output context

AI generation is probabilistic and Skills can execute automated actions. A request based only on a preferred output or a change of mind may be declined after review; submitting a request does not change the underlying service record.

5. Payment disputes

Please contact us through the refund request flow before disputing a charge with a bank or payment provider when possible. Opening a dispute does not automatically cancel a subscription or remove access. We may provide the payment provider with accurate payment, consent, and service-usage records when responding to a dispute.

6. Contact

The supported submission path is /settings/payments. For questions about an existing request, contact support@antigravityskills.com with your account email and order reference.